
Our Policies
Everything you need to know about our shipping, returns, and support
Shipping Policy
Processing Time
Orders are processed same day. You will receive a confirmation email once your order has been shipped.
Shipping Methods
- Standard Shipping: 2-4 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping is available on orders over 4000Rs.
Returns & Refunds
Return Policy
We accept returns within 7 days of purchase. Items must be in original condition with tags attached.
How to Return
- Contact our customer service team
- Print the prepaid return label
- Package items securely
- Drop off at any authorized location
Refund Process
Refunds are processed within 5-7 business days after we receive your return. You will be notified via email once the refund has been issued.
Customer Support
Contact Methods
- Email: hatlic.pk@gmail.com
- Phone: +923228712763
FAQ
Visit our FAQ section for quick answers to common questions about orders, shipping, and returns.